Our regular office hours are Monday to Friday, 9:00am to 5:00pm.
If you have an emergency outside of office hours, please give us a call at 250-562-6671.
HOW IT WORKS:
STEP 1. Call our regular office number.
STEP 2. Wait for instructions and follow prompts.
STEP 3. You will be transferred to one of our on-call staff members.
There are some emergencies we can not help you with. For example, if you are in a dangerous situation, please ensure you call 911 or the non-emergency number.
Learn more about what we do/do not consider to be an emergency situation below.