March 16, 2020


To our Valued Pace Realty Customers,


We are watching the COVID-19 situation closely as the health and safety of our employees and customers is our number one priority. We are forming business plans to ensure the health and wellbeing of all our stakeholders. We want to ensure you that all our plans will allow business will continue to operate as normally.


We understand your concerns during this time, so we’re taking additional steps to keep our spaces safe for you and our employees. We have increased deep cleaning of our branch offices, every business day, including sanitizing all surfaces, door handles, chair handles, desks, reception areas, reception counters and washrooms. Hand sanitizer and wipes are available in each branch office for use by both employees and customers.


Ongoing Vigilance

  • We will continuously monitor health and safety updates provided by the World Health Organization, and implementing them into our business practices.
  • Creating a sanitary workplace at all our locations, encouraging disinfection of all commonly used work stations, counter tops, telephones, keyboards and doorknobs.
  • Offering the ability to work from home when necessary, so those who are ill or need to tend to family who is ill can do so
  • Asking Pace Realty employees who are feeling unwell, suspect they’ve been exposed to the COVID-19 virus or have recently travelled outside of Canada for more than 24 hours to self-isolate for 14 days and follow appropriate directions from their healthcare provider.

 Our branch offices continue to operate as usual: fully staffed and ready to serve you. For customers who need support but prefer not to visit our locations, we encourage you to contact us by telephone or email.

We are committed to keeping our lines of communication open to inform you of the latest developments. For more information about how Pace Realty is responding to COVID-19 and how it affects you, visit us online at


Pace is grateful for the community around us, the support we receive and for the understanding as we face this unprecedented situation together. We are here to continue to support you, whatever your needs may be.




Mary-Jean Jacobson

President and Managing Broker

Pace Realty Corporation